Adriana Calero

Spaces create moments

Brand DiagnosisBrand Book Guidelines

BRIEF

What will you do if you know you are excellent in your job, but sometimes communication with your clients doesn’t come easy? How can the brand be able to communicate better?

OUTCOME

We mapped out the entire customer journey and its most important touch points with the customer and understood communication was a missing skill. We transformed the process. When the process is clear, a smooth outcome will come easy. We also elevated the brand by giving it a new and elegant look.